Privacy Policy

VANTO HOME sh.p.k (operating under the brand OBLO) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with applicable data protection laws, including Law No. 9887, dated 10.03.2008 “On Personal Data Protection” of the Republic of Albania.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

This Privacy Policy applies to:

VANTO HOME sh.p.k
NUIS: L91730010Q
Address: Qendra Tregtare Metropol, Rruga Sami Frashëri, Tiranë 1001, Albania
Email: info@oblo.al

 

2. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

Email: info@oblo.al
Address: Qendra Tregtare Metropol, Rruga Sami Frashëri, Tiranë 1001, Albania

We aim to respond within 30 days from receipt of your request.

You also have the right to lodge a complaint with the competent authority:

Commissioner for Personal Data Protection (Republic of Albania)
Address: Rr. “Abdi Toptani”, Nd. 5, Tirana, Albania
Email: info@idp.al
Website: https://www.idp.al

 

3. How We Collect Personal Data

We collect personal data through the following channels:

a. Directly from you

• When you purchase products from us
• When you contact us via email, phone, or website forms
• When you subscribe to newsletters or marketing communications
• When you participate in promotions, campaigns, or events

b. Automatically

• When you browse our website (via cookies and similar technologies)

c. From third parties

• Payment service providers
• Delivery and logistics partners
• Social media platforms (if you interact with our content)

 

4. Categories of Personal Data

We may collect and process the following categories of personal data:

• Identity Data: name, surname
• Contact Data: email address, phone number, delivery address
• Transaction Data: purchase history, payment information
• Technical Data: IP address, browser type, device information
• Usage Data: interaction with our website
• Marketing Preferences: communication preferences

We do not intentionally collect sensitive personal data, unless strictly necessary and with your explicit consent.

 

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity – to process orders and deliver products
• Consent – for marketing communications and optional services
• Legal obligations – compliance with tax, accounting, and regulatory requirements
• Legitimate interests – improving services, ensuring security, and business operations

 

6. Purpose of Data Processing

Your personal data is processed for the following purposes:

• Processing and delivering your orders
• Managing payments and invoices
• Providing customer support and after-sales service
• Improving website functionality and user experience
• Sending important service-related communications
• Conducting marketing and promotional activities (with consent)
• Preventing fraud and ensuring system security

 

7. Sharing of Personal Data

We do not sell or rent your personal data.

We may share your data with:

• Service providers (delivery companies, IT providers, payment processors)
• Professional advisors (legal, accounting, auditing)
• Authorities and regulators where required by law

All third parties are contractually obligated to ensure appropriate data protection measures.

 

8. International Transfers

Your personal data may be processed within the European Economic Area (EEA) or transferred to other jurisdictions that ensure an adequate level of data protection, in accordance with applicable laws.

 

9. Cookies and Tracking Technologies

Our website uses cookies to ensure proper functionality and enhance your browsing experience. These technologies allow us to understand how visitors interact with our site and help us improve performance.

You can control or disable cookies at any time through your browser settings.

 

10. Your Rights

In accordance with applicable data protection laws, you have the following rights:

• Right of Access – obtain confirmation and access to your data
• Right to Rectification – correct inaccurate or incomplete data
• Right to Erasure – request deletion of your data
• Right to Restriction – limit data processing
• Right to Data Portability – receive your data in a structured format
• Right to Object – object to certain types of processing, including marketing
• Right to Withdraw Consent – at any time

To exercise your rights, contact us at: info@oblo.al

We may request verification of your identity before processing your request.

 

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

Despite our efforts, no system can guarantee absolute security. Any transmission of data is at your own risk.

 

12. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When no longer needed, data is securely deleted or anonymized.

 

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies independently.

 

14. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page with a revised “Effective Date”.

 

Last Updated: 03/04/2026